Managing medical records, especially for a major health system, is no easy task.
Health information manager Ashley Brinkman spends her days making sure patient records are complete, accurate, and secure, collaborating with information technology and business intelligence professionals to do so.
When she wanted to take the next step in her professional development, Brinkman looked for an opportunity that would allow her to bring those skillsets together.
СAPPI always thought the IT side and business intelligence side were really fascinating,СAPP says Brinkman. СAPPSo, when I was going for my master's, what interested me the most was informatics.СAPP
Brinkman gained a range of applied computing knowledge, from network infrastructure to data analytics, through the СAPPСAPPs M.S. in Informatics online.
Health Information Management and Informatics
Originally from Mandeville, La., Brinkman earned her B.S. in Health Information Management from UL Lafayette before joining LCMC Health, a New Orleans-based nonprofit health system.
Brinkman says her team is responsible for medical records from nine area hospitals.
СAPPSo, I'll make sure those records are kept private and that they're complete and accurate,СAPP she says. СAPPWe also handle the release of information if patients want to request a copy of their medical records. We are also responsible for data integrity, so we make sure that the correct information is under the correct patient's medical record.СAPP
Once Brinkman knew she wanted to better understand how to manage that data, returning to her alma mater seemed like a natural next step.
She wasnСAPPt disappointed.
СAPPI'm glad I chose the informatics program at UL Lafayette because it had computer science, project management, cybersecurity and a lot of really interesting classes that I wouldn't have gotten through other programs,СAPP she says.
Re-coding for Learning Online
From her first semester, Brinkman was already learning new languages and platforms, like Python, R Studio, and Tableau, while exploring existing and emerging technologies, like AI.
But Brinkman says the real challenge was creating the right infrastructure for completing her graduate courses online. The key components for her model became planning, networking, and connecting with professors.
СAPPIt was difficult,СAPP she says. СAPPI would plan out exactly when I was going to do my schoolwork to complete my assignments before they were due because I wanted to make sure I had enough time to ask them questions if I needed to.СAPP
Brinkman says her professors set expectations for communication through their syllabi at the beginning of the semester.
СAPPI would make sure to read the syllabus so I could schedule office hours with them,СAPP she says. СAPPEvery single one of them was more than happy to get on a phone call with me and work around my schedule to help me out.СAPP
But sometimes bouncing ideas off other students was also valuable. Brinkman said she leveraged class discussion forums and group projects to create connections.
СAPPI made a good friend, who was also HIM, and we were in almost every single class together so we would reach out to each other and encourage each other,СAPP she says. СAPPOne of my project group members lived in my area, so we actually met up and had lunch. I found the relationships with the other students to be just as important as a relationship with the professors.СAPP
Informatics Applications
With the knowledge and skills gained through the masterСAPPs in informatics program, Brinkman says sheСAPPs better able to work with cross-functional teams and has had the opportunity to join new projects.
СAPPWhen I work with IT now and they share their screen, I can understand what they're doing. And I can understand the limitations of what they can do in the system, so it's helped me to make the processes work better at my facility,СAPP she says. СAPPThey actually started to implement an AI technology at my facility that can read the medical record and pull out information so a person doesn't have to sit there and read every single note in the chart. I was able to meet with the director over that area and talk to her about it. Because I have this experience, she wants to include me on the project.СAPP
Additionally, Brinkman says earning her masterСAPPs degree has better positioned her for promotions and more technical roles within her organization.
But the most immediate outcome is her own confidence.
"It was it was a lot, but it was so worth it,СAPP she says. "I got a huge self-esteem boost after this because there were times I did not think I could do it, but I just kept pushing. And here I am. I've graduated!СAPP
Upgrade your career through the M.S. in Informatics online program with concentrations in cybersecurity, data science, health informatics, and general informatics.