Grad finds exactly what she needs in online healthcare administration program

When Kaylie Castille arrived as a freshman to the СAPP, she was smitten.

СAPPI just fell in love with the campus because of how pretty it was,СAPP she says.

Out of the gate, Castille didn't struggle to decide her major. She knew what she wanted to do within the College of Nursing & Health Sciences СAPP earn her Bachelor of Science in Nursing to become a registered nurse.

Kaylie Castille earned her B.S. in Health Services Administration online.

Yet, when Castille accepts her Bachelor of Science from the СAPP this week, it will be in Health Services Administration, and she couldn't be happier about it.

Castille's journey through her undergraduate studies demanded she stop, change directions, adapt, and persevere, so she did. 

In the Spring of 2018, Castille's mom suddenly became deathly ill. Priorities and goals changed immediately, as Castille went to work at her family's restaurant in Broussard and hoped for the best.

Castille says her mother is in good health now, but it was a bleak time.

СAPPWe actually didnСAPPt think she was going to survive,СAPP Castille says. СAPPShe was in a coma for three weeks.СAPP

The lifelong New Iberia resident withdrew from her classes to help her father run their family-owned restaurant while the whole family coped with the uncertainty of her momСAPPs health.

When, in 2019, Kaylie felt like she could return to school, she didnСAPPt feel like she could or should continue in nursing and she didnСAPPt think she could return to in-person classes. There was still so much work to do for her family.

Before her motherСAPPs illness, Castille had some doubts about her future as a bedside nurse. She was drawn to health care but had become interested in the administrative side of the field.

She started looking for online programs that would correspond with non-clinical health care careers. Health Services Administration turned out to be a perfect fit.

Rising to the occasion

Before enrolling in the Health Services Administration program, Castille had only taken one class online. However, she found the transition to 100% online an opportunity to grow.

СAPPThe biggest adjustment was trying to find the self-discipline,СAPP she says.

At first, it felt intimidating to be wholly responsible for her schedule, for deciding when to study and complete assignments, but Castille quickly found herself more energized and engaged from rising to the challenge.

СAPPOnce I was in online classes, I felt like I was getting more done and getting more accomplished because I knew that I had to do it,СAPP she said. 

Seeing what she can do

As the pieces came together for Castille, she felt more confident in her future as a healthcare manager, and faculty took note.

"Her strengths in problem solving, time management, communication skills, and leadership abilities have excelled over the past two years," says associate professor and program coordinator Dr. Rachel Ellison. 

"Not only from the curriculum, but the HSA internship experience over the past semester has given her a boost in confidence that will help her succeed in the health care field."

Castille says she feels drawn to operations management type roles, partly because of her personality, partly from her work experience, and from her parentsСAPP example. 

"Whenever we had the restaurant, I was more on the managerial side of things, and both my parents were managers," she says. "I have a strong sense of HR and just having a little bit of everything to work with."

Health Services Administration seniors complete a capstone internship. Castille's capstone assignment took her into a discipline she hadnСAPPt considered. 

Working under UL Lafayette alum Maria-Teresa King at Acadiana Computer Systems, Inc., Castille learned how their Quality Incentives program helps providers use patient experience feedback and other metrics to improve effectiveness and revenue.

СAPPI knew before the internship that Health Services Administration had several career opportunities, but it allowed me to see more on the side of quality of care and reimbursement, an area that I was not as familiar with, and doesnСAPPt seem to be as common.СAPP

CastilleСAPPs internship gave her a chance to apply what she had learned in her coursework while  seeing the scope of the Health Services AdministrationsСAPP applications through KingСAPPs mentorship.

Castille completed her internship more confident in her abilities and in the opportunities awaiting her. She was also certain she would continue her education.

СAPPI was almost sure that I wanted to pursue my MBA with UL Lafayette, but after speaking to Ms. Teresa about how she was currently enrolled in the program, it secured my decision to apply,СAPP Castille says.

Castille was admitted and will begin classes for the СAPPСAPPs MBA in Health Care Administration program online in the Spring of 2022.   

Completing her degree online made it possible for Kaylie Castille to fit her education into her life and now she feels like her education will help her fill a need in the stateСAPPs health care system. 

СAPPSince this area has so many opportunities for health care, more specifically healthcare administration, I will get to stay in Southern Louisiana,СAPP she says. СAPPI love the Louisiana culture too much to even think about leaving.СAPP

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